FAQ - General
No, SQ Label is not a cloud-based software. It is designed as an on-premise solution, giving users full control over their label printing environment without relying on internet connectivity. This ensures faster processing, enhanced security, and greater flexibility in integrating with existing systems.
No, all four SQ Label label design editions editions are licensed per workstation, not per printer. We believe this is the fairest approach, as the software is designed for human operators creating and managing labels rather than being tied to a specific printer. This allows flexibility in choosing the best printer for each job without additional licensing costs.
Yes, SQ Label fully supports Unicode characters, allowing you to print labels in multiple languages, including Chinese, Japanese, Cyrillic, and more.
Yes, the trial version includes all features of the full software, but it displays a nag screen when printing. This allows you to test all functions before purchasing a license.
SQ Label supports all thermal printers with Windows drivers. Additionally, some brands (such as CAB) are supported internally, providing advanced control features not available through standard printer drivers.
Yes, SQ Label can connect to SQL databases and other external data sources, allowing for dynamic label printing with real-time data retrieval.
Yes, SQ Label fully supports QR codes and DataMatrix codes, along with various other 1D and 2D barcode symbologies.
Yes, SQ Label supports both 1D and 2D GS1 barcodes. You can generate GS1-128 (1D) as well as GS1 QR and GS1 DataMatrix (2D) using the built-in GS1 wizard. This ensures correct Application Identifier (AI) formatting and full compliance with GS1 standards.
Internal support for CAB printers allows direct control over cutter settings, printer preferences, and applicators with features that are not available through standard Windows drivers. For example, you can set custom perforate and cutintervals, such as cut/perforate after the 6th label, cut/perforate after the 17th label, etc., which provides greater flexibility in print jobs.
It is also possible to print directly to internally supported printer without installing any printer drivers at all.
Yes, SQ Label supports GHS-compliant label design and printing, allowing you to include the necessary hazard pictograms, signal words, and chemical information as required by regulations.
FAQ - Functionality
Yes, integration is possible using the SQ Label DLL, which can be included in your project. This allows developers to control label printing and manage label data programmatically.
Yes, SQ Label can be automated using SQ Label Automation, which enables automatic label printing based on the detection of external events and data change such as incoming data files, database updates, REST API polling, TCP/IP requests, HTTPS requests and OPC/UA value change detections.
SQ Label supports custom SQL queries, allowing you to link multiple data sources and dynamically populate labels with data from different tables.
Yes, serial numbers can be generated automatically using built-in counters, database fields, or external data sources.
By default, images are embedded in the label file to ensure portability. However, you can also store them separately and reference them dynamically if needed.
Yes, SQ Label fully supports HIBC (Health Industry Barcode) standards, allowing you to create compliant barcodes for medical and pharmaceutical labeling.
Excel can be used as a data source for label printing. Additionally, with SQ Label Automation, you can set up a system where labels are automatically printed whenever an Excel sheet is updated and saved.
Yes, SQ Label Automation supports OPC/UA integration, allowing bidirectional communication for real-time label printing and confirmation of completed prints.
Yes, SQ Label can be easily integrated with MES, ERP, WMS, and TMS systems using multiple options, including database connections, API integration, or file-based automation.
SQ Label allows you to design labels with a static background image to match pre-printed label stock. This provides a WYSIWYG (What You See Is What You Get) preview for precise alignment, ensuring only the necessary information is printed on the label.
FAQ - Templates
The SQ Label product catalog is managed by us. However, if you want to manage your own product templates, you can decide for SQ Label Standard Branding, which includes access to your own instance of the Product Template Editor (PTE). This allows you to define and manage your own product templates within your rebranded version of SQ Label including software name, colors, and other branding elements.
You can obtain the activation code for additional templates from your software supplier or by contacting us directly as we can create the necessary product templates for your needs.
PTE stands for Product Template Editor, a tool used for managing and customizing product templates. It allows us to define consumables and its parameters without needing to recreate them for every job.
Yes, we can create and provide product templates tailored to your specific requirements. If you need additional templates beyond what is included, contact us for assistance.
A product template defines the product/label consumable, ensuring that consumables do not need to be manually defined every time. A label template is a specific label design based on a product template, which can be used for printing or shared with others for later use.
Yes, predefined printer settings can be stored within the product template, ensuring consistent print quality and layout across different jobs.
Yes, it is possible to create custom-shaped templates to fit your specific product or label design needs.
Yes, SQ Label supports automatic label creation by scanning a product template code or part number of the label. This highly simplifies the printing process, reducing manual data entry, eliminating human errors and saving a lot of time
We manage the product templates, but if you choose SQ Label Standard Branding, you will have the ability to add and manage your own product templates using the Product Template Editor (PTE) for your rebranded version of SQ Label.
Yes, product templates come with the software installer but can also be updated via the internet or manually when new templates are created at a later time.
FAQ - Licensing
SQ Label can be activated in multiple ways. The easiest method is online activation via the Internet. If the PC does not have Internet access, you can activate using a QR code with a smartphone or choose offline activation through a manual process.
Yes, network licenses allow multiple workstations within the same LAN – Local Area Network to use SQ Label. The license is activated only on the main workstation or server, and connected workstations can access it without requiring individual activations.
The 100% portable license is preinstalled on a USB dongle, eliminating the need for installation on a PC. You can simply plug the USB key into any computer and use SQ Label immediately, making it fully portable.
- Software license: No, it is tied to a specific workstation. However, you can transfer it by deactivating the license on one PC and reactivating it on another.
- Hardware key license: Yes, the USB key allows you to use SQ Label on any PC without activation. The software can be installed on multiple computers, but it will only work when the key is inserted.
- 100% portable license: Yes, since SQ Label is pre-installed on the USB dongle, you can plug it into any computer and start using it instantly.
- Network license: Yes, it is flexible. You can install SQ Label on multiple computers, and the software will run on any workstation as long as the total number of active users does not exceed the licensed limit. Once a workstation obtains a license, it remains assigned to that workstation for 7 days before it can be used on another, ensuring users can plan their work without worrying about sudden license unavailability.
Yes, you can upgrade to a higher edition for more features or to a newer version when a major upgrade is released.
Yes, custom branding is available for hardware keys. You can choose Standard Branding or Custom Branding options to have your company’s logo printed on the USB key.
A hardware key is a valuable item, just like a physical license or a high-end software purchase. We understand that losing it can be frustrating, but unfortunately, a lost hardware key cannot be replaced, and a new license must be purchased. We strongly recommend keeping the key in a safe place to avoid any inconvenience.
The 2-in-1 hardware key features both a USB-C port and a standard USB-A port, making it compatible with modern and older computers without the need for adapters.
Yes, the all hardware keys includes 4GB of storage, allowing you to store label files, templates, and related documents directly on the key. However, make sure to backup the files also on other secure location in case of hardware key being lost, broken or stolen.
- Software license: Tied to a specific workstation, activated via a software key.
- Hardware key license: A USB key that allows SQ Label to run on any PC without activation. The SQ Label software can be installed on multiple PCs, but it will only work on that one where the USB key is inserted.
- 100% portable license: SQ Label is pre-installed on a USB dongle, making it a plug-and-play solution without installation.
- Network license: Activated on one main PC and accessible by multiple workstations within the same LAN.
FAQ - Support
Yes, you can upgrade to High Priority Support at any time. If you decide you need faster response times or extra help later, just let us know. We will make sure the switch is quick and easy, so you get extra support when you need it.
Yes, all licenses come with standard technical support via email. If you ever run into an issue or have a question, we’re here to help. And if you need faster responses or more in-depth assistance, you can always upgrade to High Priority Support.
With High Priority Support, your request goes to the top of our priorities list. We usually respond within a few hours during business days, so you get the help you need.
If label printing is a key part of your daily work, High Priority Support gives you extra peace of mind. Your requests are handled first, so you spend less time waiting and more time getting things done. It’s the best choice when every minute counts and you want fast, direct access to our team.
No, software upgrades are not included with High Priority Support. HPS gives you faster and prioritized technical assistance. If you’re not sure what’s included in your plan, feel free to reach out—we’re happy to help!
Yes, ISL Light is highly secure. All connections are encrypted end-to-end, and we only access your system with your permission. It’s a trusted tool that helps us solve issues faster, while keeping your data safe.
In most cases, we can solve everything remotely—but yes, on-site support is available when needed. Just get in touch with us, and we’ll find the best solution based on your location and the type of help you need.
In general, label templates from other software aren’t directly compatible with SQLabel. However, in many cases, conversion may be possible if we have a clear specification or example. Feel free to send us the details, and we’ll gladly look and let you know what’s possible.
We release updates regularly to improve performance, fix bugs, and add new features. We plan to release a new major version every 2 years, and we make sure to include important improvements.
Each major version of SQ Label is supported for 4 years from its release date. During this period, customers receive updates, bug fixes, and technical support. After the 4-year support period ends, the software will continue to function without restrictions, but it will no longer receive updates, security patches, improvements, or technical assistance.
FAQ - Certified Reseller Program
We’re always happy to welcome new partners! If you’re interested in becoming a certified SQ Label reseller, just reach out to us. We’ll guide you through the process, share all the details, and help you get started.
As a certified reseller, you get access to special pricing, priority support, and marketing materials to help you succeed. We also provide training and direct contact with our team, so you’re always up to date and ready to support your customers with confidence.
Yes, we offer training for all new resellers. We’ll walk you through the key features, setup, and best practices, so you feel confident presenting and supporting SQ Label. And of course, we’re here if you ever need a refresher or have questions along the way.
Yes, you can! An online shop is not required to become a reseller. Many of our partners sell SQ Label through direct communication with their customers or as part of their service offering. We’ll support you no matter how you choose to sell.
Yes, we’re happy to help! Our team can assist you during the pre-sales phase—whether it’s answering technical questions, reviewing requirements, or suggesting the best setup for your customers’ project. Just get in touch and we’ll support you every step of the way.
Yes, you can offer the SQ Label trial on your website—if you link to the official download page. That way, users always get the latest and safest version. If you need help setting it up, just let us know!
Yes, that’s possible! If you prefer to focus on generating leads instead of reselling directly, we can work together through a referral model. Just contact us to discuss the details—we’re flexible and happy to find the right fit for you.
Resellers don’t need to worry about managing licenses themselves. Our team handles license creation and provides you with a license key or referral code. From there, you can manage all communication directly with your customer—simple and hassle-free.
To keep your reseller certification active, we just ask you to stay involved, like sharing or posting about SQ Label from time to time and staying in touch with us. Once a year, we’ll also do a quick review together to make sure everything’s on track and up to date.
Yes, branding licenses can be resold—but only by certified resellers. If you’re interested, just let us know and we’ll provide all the details and support you need to offer them to your customers.
FAQ - Branding
Branding isn’t required, but it’s a great option if you want SQ Label to fully reflect your company’s identity. With branding, you can add your logo, company name, and colors—making the software look and feel like your own. It’s ideal if you offer SQ Label as part of your services or want a more professional presentation to your customers.
SQ Label is highly customizable. You can add your logo, company name, custom colors, and even adjust the application name and installer. It’s designed to look and feel like your own product—perfect for resellers, service providers, or anyone who wants a fully branded experience.
Standard branding gives SQ Label your company’s name, colors, and product catalog, along with a subtle “powered by Priber” label and our digital signature. It’s a quick and clean way to make the software feel like yours.
Custom branding takes it to the next level. You get a fully white-labeled version—with your own logo, digital signature, packaging, and even the option to add custom features. It’s the best choice if you want SQ Label to look and feel completely like your own solution.
Rebranding SQ Label helps you build your own identity and strengthen your brand. Your customers see your name, your logo, and your design—creating a more professional and trustworthy impression. It also makes it easier to sell as part of your own solution, with full control over how it’s presented. Plus, you’ll still get all the power and reliability of SQ Label behind the scenes.
Yes, it can! With rebranding, we can adjust the look of SQ Label to match your corporate colors, so the software feels like a natural part of your brand. It’s a great way to keep everything consistent and professional for your customers.
Yes, definitely! Your company’s logo can be added to the SQ Label interface as part of the branding options. It’s a simple way to give the software a professional, branded look that aligns with your business identity.
Branding doesn’t affect regular updates—you’ll still receive all the latest features, improvements, and bug fixes just like any other SQ Label user. We make sure your branded version stays up to date, so you get the best experience without any extra work.
Yes, with a rebranded version of SQ Label, you get the rights to sell it as your own product. It’s fully licensed under your brand, so you can offer it directly to your customers with your name, logo, and style—just like it’s your own software solution.
Yes! With a rebranded version of SQ Label, your consumables can be included directly in the product catalog. This makes it easy for your customers to choose the right supplies—and helps promote your products right inside the software.
Yes, integration with your web shop is possible! We can connect SQ Label to your online store so customers can easily order consumables or access related services. Just share the details of your web shop, and we’ll help you explore the best integration options.
FAQ - Custom Solutions
Yes, we can! If you need a custom label template, that’s no problem. Just send us your requirements, and we’ll check everything and get back to you with the best solution for your needs.
Yes, you can! Custom features can be developed even if you don’t go for full rebranding. Just let us know what you need, and we’ll explore how to tailor the software to fit your specific use case.
Yes, we do. If you’re planning custom implementation, our team can guide you through the process—from defining requirements to finding the best technical approach. We’re here to make sure everything fits your needs and runs smoothly.
Yes, custom licensing models are possible! If you have specific needs or want a different licensing option (like volume licensing or special terms) just let us know. We’ll work with you to find a solution that fits your business.
Getting a quote is easy, just send us a short description of what you need. Our team will review your request, ask any follow-up questions if need, and prepare a clear offer tailored to your project.
It depends on the complexity of the project. Simple customizations can be made quickly, while larger solutions may take more time. Once we understand your requirements, we’ll give you a clear timeline, so you know what to expect from start to finish.
Yes, we offer custom integrations with third-party systems like ERPs, web shops, or databases. Just let us know what you’re using, and we’ll explore the best way to connect it with SQ Label for a smooth and efficient workflow.
We support custom solutions just like our standard ones, with dedicated technical assistance, updates, and consulting when needed. If something changes in your setup or you need adjustments later, we’re here to help keep everything running smoothly.
Yes, that’s possible. We can implement restrictions so your custom version of SQ Label works only with your printers. It’s a great way to offer a bundled solution and ensure it’s used exactly as intended.
Yes, we do! SQ Label can be integrated with industrial automation systems and IoT devices for fully automated label printing. For many use cases, SQ Label Automation offers a powerful way to trigger printing based on file input, database changes, or other external signals—without needing deep programming or direct PLC integration. If your setup requires more advanced connectivity, we can also develop a custom integration to fit your needs.
FAQ - Other
The hardware key comes with a 1-year warranty. If something happens within that time, just contact our support team. We’ll check your case and, if it’s covered, arrange a replacement.
Yes, you can! SQ Label works with the most standard Windows-compatible printers, including laser printers. Just make sure the correct driver is installed, and you’re good to go.
By default we deliver software key licenses by email. It’s fast, secure, and easy to activate. However, if you prefer a hardware key instead, just let us know when ordering. We’ll be happy to provide one.
No, SQ Label is a perpetual license—you pay once, and the software is yours without time limits. Renewal is only required if you want to continue receiving updates or support after the first year.
No, SQ Label doesn’t use its own printer drivers. It works with standard Windows drives, so you can use it with a wide range of printers without any special setup. The software has been tested with various printer models and drivers, and it works reliably across different setups. Just install the correct driver from your printer manufacturer, and you’re ready to print.
No problem, it happens! Just contact our support team and we’ll help you replace it. You won’t need to buy a whole new license, just cover the cost of the hardware key itself, and we’ll get you a new one as soon as possible.
SQ Label is designed for Windows and doesn’t run natively on Mac or Linux. However, with SQ Label Automation, it’s possible to trigger printing and other actions from external systems regardless of the operating system, using network requests or file-based triggers.
We take security, privacy, and GDPR very seriously. The website is protected by an SSL certificate which means all communication between you the website is encrypted. All payments are processed directly using a secure and world-recognized Stripe credit card processor who uses the latest technology to protect customer information.
Yes, Administrator permissions are required to install SQ Label. This ensures all components are set up correctly and the software can run without issues. Once installed, no special permissions are needed to use the software.
Yes, SQ Label supports color label printers, if they have a standard Windows driver. You can design and print full-color labels just like with any other supported printer—no special setup needed.
FAQ - Legacy
In addition to all major 1D barcodes, SQ Label supports also several 2D barcode symbologies including QR code, DataMatrix, and PDF 417 2D code.
Various external data sources are supported in SQ Label including Microsoft Excel, Microsoft Access, CSV file, and SQL server. Using a built-in wizard it is easy to connect your existing data source and print labels with your existing data.
SQ Label is a valuable tool for many companies that use the software under their brands.
If you are a label manufacturer, distributor, or reseller and you would like to offer your customers software under your brand please contact us for a free consultation.
There are multiple options on how SQ Label can be successfully customized and integrated into your existing environment. Every story is different and if we want to 100% satisfy your demands we need more information, therefore, please contact us for a free consultation.
SQ Label is a 100% Unicode application which means that you can use all kinds of international characters on your labels without installing any 3rd party add-ons or other software.
SQ Label and its turn-key custom printing solutions are currently used by many recognized companies around the globe including many solo entrepreneurs and small family businesses who trust our solutions.
SQ Label supports printing to all printer types including thermal transfer printers, laser printers, ink-jet printers, and others that are supported in Windows. Nowadays all printers come with an official printer driver, therefore, this is a non-issue.
Do not worry. SQ Label has a very easy to use barcode label designer which everybody can use. In case of any questions our friendly support team will help you out or you can hire us to provide you a turn-key printing solution that will meet all your demands plus you get our professional triple warranty.
We take security, privacy, and GDPR very seriously. The website is protected by an SSL certificate which means all communication between you the website is encrypted. All payments are processed directly using a secure and world-recognized Stripe credit card processor who uses the latest technology to protect customer information.
SQ Label 100% portable license is one of the many benefits which we can offer. With a 100% portable license, you do not even need to install the software on your computer. The software comes already preinstalled on a USB flash drive which you can use on any computer and print labels on the go.