SQ Label - Technical support

Welcome to the SQ Label Support page, your dedicated resource for professional assistance to ensure your SQ Label software runs smoothly and effectively. We understand that technical questions can be challenging, which is why our expert support team is here to assist you promptly and efficiently. Whether you need help with installation, configuration, or troubleshooting, we are committed to providing clear solutions and maintaining the highest standards of reliability and performance for your SQ Label experience.

Included Support Services

All SQ Label software editions come with 100% FREE E-Mail Support while your version is officially supported and updated. Our team responds promptly, handling all requests through standard response queues to ensure efficient service.

Support Duration

Each major version of SQ Label receives full technical support for 4 years from its release date. After this period, customers are required to upgrade to a newer version to continue receiving updates and assistance.

How to access technical support

Support by E-mail

You can reach out to our technical support experts directly via email at [email protected].

In-Software Support

You can also access support directly from within our software. Simply navigate to the Help section and choose one of the options to get in touch.

Remote Assistance

For more complex issues, our team can provide remote assistance. Please download our remote support tool using the link here.

 Support Portal

Visit our technical support portal for support FAQs, troubleshooting guides, and to submit a support ticket.

For customers requiring faster response times and direct access to our world-class support team and SQ Label developers, we offer High Priority Support as a subscription-based service. This ensures minimized downtime and keeps operations running smoothly.

HPS includes:

  • High Priority Handling  – Your requests are placed at the top of our queue.
  • Live Remote Support – Real-time assistance via remote desktop sessions.
  • Live Phone Support – Direct assistance from our expert team.
  • Developer Access – Get direct support from the people who build SQ Label.

Ready to get priority support? Order HPS now and ensure fast, expert assistance for your SQ Label software.

Not ready yet? Feel free to contact us for more details on how High Priority Support (HPS) can enhance your business and provide expert assistance when you need it.

Our extended FAQ aims to answer your questions about SQ Label Original Editions, SQ Label Professional Editions, SQ Label Automation and SQ Label Studio licensing details, features, printer functionality, and customization options and many more, helping you maximize the benefits of this software. 

For more information the please visit FAQ.

We are here to help

Your satisfaction is our top priority. If you have any questions or need further assistance, don’t hesitate to reach out. We’re here to ensure you have a smooth and productive experience with our software. Thank you for choosing our software and we appreciate your trust and look forward to supporting you.

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